Frequently asked questions
Refund & Transfer Policy
This is a rain or shine event and we are not offering refunds at this time however, you are entitled to one bundle of lavender. You must arrange the pickup of the bundle with the farm by emailing email@example.com
Ticket transfers must be done 48 hours before the event date, please email firstname.lastname@example.org
What is the Release Clause?
I, (the event participant) waives and releases Lavender Waves Farm, LLC its officers, employees, and agents from all claims or liabilities of any kind arising from event participation. I understand such liability may arise out of negligence or carelessness on my part. Lavender Waves Farm, LLC reserves the right to limit entry and access to the farm for any reason and will not be held liable for lost or stolen property. This is a rain or shine event, and no refunds will be issued based solely on weather. All participants assume all risks associated with participating in the"Cut Your Own Lavender" event. By attending the "Cut Your Own Lavender" event, you and any guests voluntarily assume all risks related to exposure to COVID-19 and agree not to hold Lavender Waves Farm, LLC, TMW Productions, LLC or any of their affiliates, directors, officers, employees, agents, contractors, or volunteers liable for any illness or injury. All tickets purchased are non-refundable and non-transferable to other event dates. If the lavender becomes unavailable for any reason, one adult ticket is entitled to one bundle of lavender.
By participating in the "Cut Your Own Lavender Event" you consent to interview(s), photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for news, web casts, promotional purposes, telecasts, advertising, inclusion on websites, social media, or any other purpose by Lavender Waves Farm, LLC and its affiliates and representatives. Images, photos and/or videos may be used to promote similar Lavender Waves Farms, LLC events in the future. You release Lavender Waves Farm, LLC, its officers and employees, and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication and use of interviews, photographs, computer images, video and/or or sound recordings. By entering the event premises, you waive all rights you may have to any claims for
payment or royalties in connection with any use, exhibition, streaming, web casting, televising, or other publication of these materials, regardless of the purpose or sponsoring of such use, exhibiting, broadcasting, web casting, or other publication irrespective of whether a fee for admission or sponsorship is charged. You also waive any right to inspect or approve any photo, video, or audio recording taken by Lavender Waves Farm, LLC or the person or entity designated to do so by Lavender Waves Farm, LLC. You have been fully informed of your consent, waiver of liability, and release before entering the event.
This Waiver and Release shall be governed by and construed in accordance with the laws of the State of Rhode Island. Any dispute, issue or disagreement arising under this Waiver and Release or any such factual scenario involving this Waiver and Release shall have sole and exclusive venue in the Rhode Island Superior Court.
If and to the extent that Lavender Waves Farm, LLC is prevented from executing the event due to Force Majeure (Act of God), such as, but not limited to, pandemic, fires, explosions, earthquakes, drought, tidal waves, floods, war, hostilities (whether war be declared or not), invasion, act of foreign enemies, mobilization, requisition, embargo, rebellion, revolution, insurrection, military or usurped power, civil war, contamination by radio-activity from any nuclear fuel, or from any nuclear waste from the combustion of nuclear fuel, radio-active toxic explosive, or other hazardous properties of any explosive nuclear assembly or nuclear component of such assembly, riot, commotion, strikes, go slows, lock outs or disorder or acts or threats of terrorism, Lavender Waves Farm, LLC shall be relieved of its obligations to provide the services but shall endeavor to continue to perform its obligations under the waiver and release so far as reasonably practicable.
What should I bring?
Please bring your own bucket and scissors.
Wear comfortable shoes, bring some water, and make sure you have your tickets!
Bring Cash or Credit Card if you'd like to purchase anything from our Lavender shop.
What does my ticket come with?
Each Adult - Cut Your Own Lavender Ticket allows you to cut 6 oz. worth of lavender. Additionally, you will be able to enjoy the farm, see the animals, and visit the shop.
Each Children's Tickets only covers general admission and NOT cutting lavender. If you wish to for them to cut their own 6 oz. bundle, you will have to purchase an Adult Ticket.
What level of physical activity will be required to visit the farm?
Distances on the farm are far and you should expect to walk over 1,500 feet from the parking area to the gazebo and back. If you anticipate viewing more of the farm, then you can expect to walk much more than that.
The farm has uneven ground everywhere and can pose hazards to people that may not have a steady gait. There are no artificial flat surfaces on the farm. This is obviously an outdoor venue with natural features that can pose challenges for some people. The space is also very open and subject to direct sunshine which can get very hot in the summer.
Please bring your own hydration or be prepared to purchase some from us. If you choose to participate in Cut Your Own Lavender, then you will need to be able to bend over to ground level in order to cut the lavender. This can be difficult during the summer when it is very hot. Please be prepared for some physical activity when visiting our farm.
How do I cut lavender without harming the plant?
You will cut the stalks down to the bushy green part of the plant. Do NOT cut below that where the plant is brown and woody. We wil give you a handout. Our lavender talk will also give you instructions.
How much lavender can I cut?
You can cut 6 oz of lavender. There is a scale at the gazebo to help guide you. When you are finished cutting, you will take your lavender to our weighing station under the greenhouse. We will then help you bundle your weighed lavender.
Are you open during the week?
No. We are only open on weekends during the days listed on our calender.
Can we just come visit the animals without paying an entrance fee?
No, everyone must have an admission ticket for one of our planned events. It is extremely expensive to maintain our lavender gardens and care for our animals and birds. It is imperative that the farm remain a viable agricultural business and therefore everyone should somehow contribute to the maintenance of the farm if you would like to enjoy what we have to offer.